Business Phone Systems
Cloud-hosted PBX solutions tailored for small and mid-sized businesses — flexible, scalable, and fully managed by HB Networks.
What's Included
- Auto-attendant & call routing
- Call recording & analytics
- Multi-site & remote worker support
- Number porting from existing providers
1300 & 1800 Numbers
Give your business a professional, nationwide presence with inbound numbers that route intelligently to the right team.
What's Included
- 1300 & 1800 number provisioning
- Time-based & location-based routing
- Failover to mobile or voicemail
- Detailed call reporting
IVR & Auto-Attendant
Guide callers to the right department instantly with custom interactive voice response menus — no receptionist required.
What's Included
- Multi-level IVR menu design
- Custom greetings & hold music
- Skills-based call queuing
- After-hours & holiday routing
Voicemail & Messaging
Never miss a message. Voicemail-to-email, visual voicemail, and unified messaging keep your team responsive.
What's Included
- Voicemail-to-email transcription
- Visual voicemail on desk phones & mobile
- Shared mailboxes for teams
- SMS-enabled business lines
Yealink Hardware
Enterprise-grade desk phones, conference units, and headsets — pre-provisioned and ready to go.
Yealink T54W
16-line colour screen IP phone with built-in Wi-Fi and Bluetooth — the workhorse for busy desks.
Yealink T46U
High-performance dual-USB IP phone with a 4.3" colour display, ideal for executives and receptionists.
Yealink W76P
DECT cordless phone system for warehouses, retail floors, and teams that move around.
Yealink CP965
Smart conference phone with a 5" touchscreen and full-duplex audio — perfect for meeting rooms.
Yealink Headsets
WH Series wireless headsets with noise cancellation — designed for all-day comfort and crystal-clear calls.
Yealink T33G
Entry-level colour screen IP phone — affordable quality for common areas and light users.
Why VoIP
Built for modern business
- No upfront capital — hosted in the cloud
- Scales with your business from 2 to 200+ users
- Work from anywhere — desk, mobile, or softphone
- Australian-based SIP trunks for call quality
- Fully managed by HB Networks — set-and-forget
- Integration with Microsoft Teams (optional)