Software Support

    Business-grade
    Software Support

    Expert support for the business applications you rely on — from Apparel 21 and Sympac to MYOB and beyond. We work with your software vendor of choice so you can keep your business moving.

    Why HB Networks

    Your software, our expertise

    Vendor-Agnostic Support

    We work with your software, not against it. Our team supports a wide range of business applications without vendor lock-in.

    Proactive Maintenance

    Scheduled updates, patches, and health checks keep your critical business software running smoothly around the clock.

    Secure & Compliant

    We ensure your software environments are hardened, backed up, and aligned with best-practice security standards.

    Specialised Support

    Software we support

    Apparel 21

    End-to-end ERP for fashion and apparel businesses — inventory, wholesale, POS, and warehouse management.

    • Server hosting & performance tuning
    • Database maintenance & backups
    • Version upgrades & patching
    • User support & training

    Sympac

    Integrated business management for automotive parts, hardware, and industrial distribution.

    • On-premise & cloud hosting
    • System health monitoring
    • Integration support
    • Disaster recovery planning

    JIM2 Business Engine

    All-in-one operations platform covering sales, purchasing, inventory, jobs, and accounting.

    • Server setup & optimisation
    • Multi-site connectivity
    • Backup & continuity planning
    • Remote access configuration

    MYOB

    Accounting and business management software used by thousands of Australian businesses.

    • Cloud & on-premise support
    • Data file maintenance
    • Integration with third-party apps
    • Migration assistance

    Dental Industry

    Software for dental practices

    We provide specialist IT support for dental practices, including hosting, maintenance, and integration for leading dental practice management systems.

    And Many More

    We also support

    Don't see your software listed? We work with a wide range of vendors and can provide support for most business applications.

    XeroQuickBooksReckonPronto XiSAP Business OneAttachéCin7Dear InventoryUnleashedFishbowlMicrosoft DynamicsSageOstendoDatabuildTriumph

    What We Do

    Our software services

    • Application hosting & server management
    • Software installation & configuration
    • Version upgrades & patch management
    • Database administration & optimisation
    • Backup, recovery & business continuity
    • User support, training & onboarding
    • Third-party integration & API support
    • Performance monitoring & troubleshooting

    Need support for your business software?

    Get in touch and we'll tailor a support plan around the applications your business depends on.

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